Terms & Conditions

• 30-minute free trialto test the service before you pay.
• Personal use only.Please don't share or resell your login.
• 7-day money-back guaranteeon top of your legal rights as a consumer.
• Support on WhatsApp, 24/7for setup, billing and any problems.

1. About us and these terms

The IPTV Éire website and service are provided by BuffersAlley ("we", "us"). You can contact us on WhatsApp at +44 7732 730549.

These terms, together with our Refund Policy, Privacy Policy and Cookie Policy, form the agreement between you and us. By claiming a free trial or buying a subscription, you agree to these terms. If you are a consumer, nothing in these terms affects your statutory rights.

2. The service

We provide an internet-based television service ("the Service") that lets you watch live channels and on-demand content through a compatible IPTV app on your own device, using login details we provide. Picture quality (SD, HD, FHD or 4K) depends on the channel or title, your device and your internet connection.

The Service is provided for private, non-commercial viewing within your household. It may not be used in public venues, businesses or commercial premises.

3. Eligibility and your account

• You must be at least 18 years old to buy a subscription.
• You must give us accurate information and keep your contact details up to date.
• Your login details are personal to you. You are responsible for keeping them confidential and for all use of the Service under your login.
• Each subscription allows 1 simultaneous connection(s) unless you have bought additional connections from us.

4. Free trial

We may offer a free trial of up to 30 minutes so you can test the Service on your device. Trials are free of charge and carry no obligation to buy. We may limit trials to one per person, household or device, and we may decline or withdraw a trial offer at our discretion, for example where we suspect misuse.

5. Plans, prices and payment

• Subscriptions are available for 1, 3, 6 or 12 months at the prices shown on our pricing page at the time you order. All prices are in euro (€).
• Payment is made upfront for the full plan period by debit or credit card, PayPal or bank transfer, using the payment details we provide when you order on WhatsApp.
• Subscriptions do not renew automatically. We will remind you before your plan ends so you can choose whether to continue.
• We may change our prices for future orders. A price change will never affect a plan you have already paid for.
• If we make an obvious pricing error, we will contact you before activating your order and you may cancel for a full refund.

6. Activation

Once we have received your payment, we will send your login details and setup instructions to your WhatsApp, usually within about five minutes and in any case within 24 hours. Your plan period starts when your login details are sent to you.

7. Cancellation and refunds

Every plan comes with our 7-day money-back guarantee. You also have a legal right to cancel within 14 days as a consumer. Both are explained in our Refund Policy, which forms part of these terms.

When you order, you will be asked to confirm that you want the Service to start immediately, within the 14-day cancellation period. If you then cancel after the 7-day guarantee period but within 14 days, we may deduct a proportionate amount for the period you have used, as explained in the Refund Policy.

8. Acceptable use

You agree that you will not:

• share, sell, rent or otherwise make your login details available to anyone outside your household;
• resell, rebroadcast, record for distribution, or publicly show any part of the Service or its content;
• use the Service for any commercial purpose or in any public or business premises;
• exceed the number of simultaneous connections included in your plan;
• attempt to copy, reverse engineer, overload, disrupt or gain unauthorised access to the Service or our systems;
• use the Service in any way that breaks the law of the country you are in.

9. Content and intellectual property

All programmes, channels, logos and other content available through the Service are the property of their respective owners and are made available to you only for private viewing under these terms. You do not acquire any ownership of, or licence to redistribute, any content.

The channel line-up and on-demand library may change from time to time. Individual channels or titles may be added, replaced or removed, including where required by rights holders or by law.

The IPTV Éire name, logo, website design and text are our property and may not be copied without our permission.

10. Availability and changes to the service

We work hard to keep the Service available 24/7, but we cannot guarantee it will always be uninterrupted or error-free. Temporary interruptions may happen for maintenance, upgrades, technical faults, or problems with internet networks outside our control. If the Service is unavailable for an extended period, contact us and we will offer a fair remedy, such as extending your plan.

We may make reasonable changes to the Service, for example to improve performance or comply with the law. If a change significantly and negatively affects you, we will let you know and you may cancel and receive a pro-rata refund for the unused part of your plan.

11. Your devices and third-party apps

• You are responsible for providing a compatible device, a suitable internet connection (we recommend 15 Mbps+ for Full HD and 25 Mbps+ for 4K) and any data charges from your provider.
• IPTV player apps (such as TiviMate, IPTV Smarters Pro, IBO Player or Smart IPTV) are made by independent developers and are not part of our Service. They have their own terms, and some charge their own fees. These fees are paid directly to the developer and are not refundable by us.
• We will do our best to help with setup, but we can't guarantee that every third-party app or device model will work with the Service.

12. Suspension and termination

We may suspend or end your access to the Service, with notice where reasonably possible, if you seriously or repeatedly break these terms (for example by sharing or reselling your login), if payment is reversed or fraudulent, or if we are required to do so by law. If we end your subscription for a reason that isn't your fault, we will refund the unused part of your plan.

You can stop using the Service at any time. Your rights to a refund are set out in our Refund Policy.

13. Our liability to you

• If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or our negligence.
• We are not responsible for loss or damage that was not foreseeable, for losses caused by events outside our reasonable control, or for problems caused by your own device, internet connection or third-party apps.
• The Service is for domestic and private use. We are not liable to you for any loss of profit, business or business opportunity.
• Except where the law does not allow it, our total liability to you in connection with the Service is limited to the amount you paid for your current plan.
• Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law, including your statutory rights as a consumer.

14. Governing law and disputes

These terms are governed by the laws of Ireland. If you are a consumer living in Ireland or elsewhere in the EU, you also benefit from the mandatory consumer-protection rules of the country where you live, and you may bring proceedings in the courts of that country.

If you have a complaint, please contact us first on WhatsApp so we can try to resolve it quickly. Irish consumers can also find information about their rights from the Competition and Consumer Protection Commission (www.ccpc.ie).

15. General

• Changes to these terms: we may update these terms from time to time. The version in force when you place an order applies to that order. We will tell existing customers about significant changes before they take effect.
• Transfer: we may transfer our rights and obligations to another organisation, and we will tell you if this happens. Your rights as a consumer will not be affected.
• Severability: if a court finds part of these terms invalid, the rest will continue to apply.
• No waiver: if we delay enforcing these terms, we can still enforce them later.

16. Contact us