Help centre
IPTV Ireland FAQ: Your Questions Answered
Everything you need to know about our IPTV subscription, the 30-minute free trial, devices, payments and support, all in one place.
About IPTV
What is IPTV?
IPTV (Internet Protocol Television) delivers live TV and on-demand content over your internet connection instead of a satellite dish or cable. You watch through an app on your Smart TV, Firestick, phone or computer.
Is an internet connection all I need?
Yes. You need a stable broadband connection, a compatible device and an IPTV app. There's no dish, no engineer visit and no extra box rental.
What can I watch with your IPTV subscription?
Live TV channels, sport, films, box sets, kids' programmes, documentaries and news, organised in one app with a full TV guide and on-demand libraries.
Does IPTV work anywhere in Ireland?
Yes. IPTV works anywhere with a stable internet connection, from city fibre in Dublin, Cork or Galway to rural broadband, as long as you have around 15 Mbps for Full HD.
Free Trial
How do I get the 30-minute IPTV free trial?
Tap any "Claim 30-Min Free Trial" button and send the pre-filled WhatsApp message with your device. Our team replies with your trial login, usually within five minutes.
Is the free trial the same as the paid service?
Yes. You get full 4K/FHD access to the same channels, TV guide and on-demand library that paying customers use.
What happens when my free trial ends?
The trial login simply stops working and nothing is charged. If you'd like to continue, message us on WhatsApp and choose any plan.
Devices & Setup
Which devices does your IPTV service support?
Amazon Firestick and Fire TV, Samsung and LG Smart TVs, Android TV and Google TV, Apple TV, iPhone, iPad, Android phones and tablets, Windows and Mac computers, MAG boxes, and Formuler and Enigma2 receivers.
Which IPTV app do you recommend?
TiviMate or IPTV Smarters Pro on Firestick and Android TV, IBO Player or Smart IPTV on Samsung and LG TVs, and GSE Smart IPTV on Apple devices. See our setup guides for step-by-step instructions.
How long does setup take?
Most people are watching within ten minutes. Firestick, Android and Apple devices typically take about five minutes, and Smart TV apps around ten.
Can I use the service on more than one device?
You can install the app on all your devices and switch between them. If you'd like to watch on several screens at the same time, message our support team on WhatsApp about multi-screen options.
Will IPTV work on my Smart TV without a box?
Usually, yes. Most Samsung, LG and Android-powered Smart TVs can install an IPTV app directly. If your TV isn't supported, an Amazon Firestick is an affordable plug-in option.
Plans & Payments
How much does an IPTV subscription cost?
1 month is €14.99, 3 months €29.99, 6 months €39.99 and 12 months €49.99, which works out at just €4.17 a month. See full details on our pricing page.
Which payment methods do you accept?
Debit or credit card, PayPal and bank transfer. All prices are in euro.
Are there any contracts or hidden fees?
No. You pay once for the plan length you choose and nothing ties you in beyond it. There are no setup fees or add-ons.
Do you offer refunds?
Yes. Every plan includes a 7-day money-back guarantee. Message our support team on WhatsApp within seven days of purchase and we'll arrange a refund.
Support & Troubleshooting
How do I contact support?
Message us on WhatsApp at any time. Our support team is available 24/7 and a real person will usually reply within minutes.
What should I do if channels buffer?
Restart your router and device, switch to an Ethernet cable or 5 GHz Wi-Fi, and close other streaming apps. If it continues, message us and we'll help you optimise your setup.
Why isn't my TV guide (EPG) showing?
The first EPG load can take a few minutes. Use your app's "Update EPG" option, restart the app, and check that your device's date and time zone are correct.
My login isn't working. What should I check?
Logins are case-sensitive, so re-enter your username, password and server URL exactly as sent, with no spaces at the end. If it still fails, message support and we'll check your account straight away.
Still curious?
Ask Us Anything, 24/7
Real people on WhatsApp, day and night. Or see it for yourself with a free 30-minute trial.